A private equity-backed consumer products company with 3,000 employees was thrown into turmoil when their Payroll Director gave two weeks’ notice with no clear successor in place. The company had just migrated to ADP Workforce Now, and their internal team was still learning the system. Payroll deadlines loomed, and compliance risks were mounting.
Solution
Rather than scrambling to hire the wrong person, the company turned to enhanceHCM. Within three days, an ADP-certified payroll consultant was embedded on-site.
- “By Monday morning, we had payroll running,” the CFO recalled.
- The consultant processed full-cycle payroll for eight months while the company searched for a permanent hire.
- She trained the internal team, helping them navigate ADP Workforce Now’s full capabilities.
- She identified inefficiencies and improved compliance protocols, ensuring the company was operating at best-in-class payroll standards.
Impact
- No missed payroll cycles despite leadership turnover.
- Increased payroll efficiency and compliance through best practices.
- Smooth transition to the new Payroll Director with a fully trained team in place.
enhanceHCM Perspective
”Payroll doesn’t stop when leadership changes. We go in, stabilize operations, and ensure compliance—then we train the team to sustain success long after we’re gone. Every engagement is an opportunity to improve processes and leave organizations stronger than we found them.
