THE CHALLENGE
A large, decentralized organization with 130+ Federal IDs and more than 4,000 employees undertook a major HCM transition. Leadership required a thorough data clean-up prior to go-live to ensure accuracy and consistency. Due to its complexity, the organization also needed a high degree of customization at the entity level to meet operational and compliance needs.
OUR ROLE
enhanceHCM was engaged to manage the transition and ensure a smooth, efficient deployment. Our responsibilities included: Conducting detailed analysis of 4,000 active employee records to standardize position data structures. Identifying process improvements and collaborating with stakeholders to document and update Standard Operating Procedures (SOPs). Managing deliverables and tracking milestones to ensure the project stayed on schedule.
SOLUTION
- Data Standardization: Cleaned and harmonized employee records to create a consistent foundation for HR operations.
- Process Improvement: Partnered across entities to document gaps and update SOPs.
- Customized Solutions: Designed timekeeping and reporting processes to fit a highly decentralized environment.
- Training & Change Management: Delivered remote and in-person training sessions to drive adoption across all entities.
- Project Oversight: Provided hands-on management to ensure accountability, alignment, and timely delivery.
OUTCOME
The transition was completed successfully, on time and on target. Through extensive data clean-up and standardization, the organization improved the accuracy and integrity of its workforce information, creating a reliable foundation for future HR operations. Customized timekeeping and reporting solutions were developed to meet the needs of a highly decentralized structure, while training and change management efforts ensured smooth adoption across all entities. Leaders gained greater confidence and visibility in managing a complex workforce, and the project was executed with minimal disruption for more than 4,000 employees.
FROM THE CLIENT
“We couldn’t be more pleased with how the project is progressing. The team quickly engaged location managers to secure buy-in and keep us on track for go-live. We feel confident about hitting our target date and greatly value the partnership.”
