THE CHALLENGE
A global technology company exiting its PEO faced the urgent challenge of standing up independent payroll operations under an accelerated timeline. The project required reworking all U.S. payroll processes while simultaneously implementing a separate solution for its Canadian workforce. Leadership needed to ensure business continuity, strengthen compliance protocols, and provide employees with a seamless experience throughout the transition.
OUR ROLE
enhanceHCM partnered with the organization to lead the transition, ensuring a smooth, efficient deployment under tight deadlines. With a focus on discovery, process optimization, and compliance, our team designed and delivered a strategic implementation roadmap tailored to the company’s unique cross-border needs.
SOLUTION
- Tailored Implementation Roadmap: Conducted deep discovery to map workflows, identify pain points, and build a customized transition plan.
- Training & Change Management: Delivered hands-on training for managers and guided employees through new timekeeping and self-service workflows to drive adoption.
- Compliance Enhancements: Strengthened payroll and HR compliance protocols across U.S. and Canadian operations, aligning policies with regulatory requirements.
- Data & Process Optimization: Streamlined workflows, reduced manual intervention, and created a more scalable model for future growth.
OUTCOME
The transition was successfully completed on time and on target. Payroll operations were streamlined, reducing manual effort and increasing efficiency. Updated policies strengthened compliance and audit readiness across both countries. Managers and employees gained clarity and confidence in their new workflows, ensuring business continuity while setting a stronger foundation for future growth.
FROM THE TEAM
“With HR and payroll teams working remotely from overseas, keeping meetings, data migration, and validation on track was a challenge at first. However, the team coordinated schedules effectively, allowing payroll operations to be set up on time despite a tight timeline and multiple service integrations—a huge milestone. To make the transition seamless for employees, we created user guides, orientation workflows, and process documentation to support both new hires and existing team members.”
FROM THE PARTNER
“enhanceHCM demonstrated deep expertise in the client’s HR and payroll needs. Their professionalism and attention to detail were invaluable in creating a custom implementation that truly worked for the client.”
