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Permanent Placement: Securing a Director to Lead Compliance and Employee Relations Across a National Workforce

THE CHALLENGE

A national financial services firm with 2,500 employees needed to hire a permanent HR Director to lead its growing HR department. The role required expertise in multi-state compliance and employee relations, with an emphasis on aligning HR strategy to business growth. The client sought not only a technically skilled professional, but also a strong cultural fit who could support long-term organizational objectives.

OUR ROLE

enhanceHCM partnered with the client to design and execute a permanent placement search process, applying proven recruiting strategies, market insights, and hands-on advisory support to secure the right candidate. Our role spanned from discovery through onboarding, ensuring both the client and the candidate were set up for long-term success.

SOLUTION

  • Discovery & Needs Analysis: Conducted intake meetings with leadership to define role requirements, cultural fit, and success metrics. Developed a comprehensive position profile.
  • Targeted Sourcing: Leveraged proprietary networks, LinkedIn Recruiter, industry job boards, and direct outreach to passive candidates with specialized HR expertise.
  • Screening & Assessment: Led structured interviews, role-specific assessments, and credential verification to ensure alignment in compliance, employee relations, and leadership skills.
  • Candidate Presentation: Provided a curated shortlist of 2-4 finalists with resumes, assessment results, and consultant summaries. Managed interview scheduling, prep, and feedback loops.
  • Selection & Offer Support: Advised on competitive compensation packages using market benchmarks. Facilitated negotiations and secured candidate acceptance.
  • Onboarding & Follow-Up: Supported pre-start communication and post-placement check-ins at 30, 60, and 90 days to ensure engagement and retention.

OUTCOME

Within weeks, enhanceHCM successfully secured a permanent HR Director who seamlessly integrated into the organization and exceeded expectations within the first 90 days. The client reported high satisfaction with both the process and the candidate’s immediate impact on compliance oversight, employee relations, and HR leadership. The placement positioned the HR function to scale in line with the firm’s long-term business objectives.